- Standard Shipping Schedule: After your order is received and processed, most items will be shipped and arrive in approximately 2-4 weeks. 16×24 or larger images can take up to 6 weeks for delivery.
- For international orders, customer is responsible for all import duties and custom fees. If a shipment is refused, the customer is responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package.
- All prices are in US dollar. When payment is processed, final charges are in US dollar with currency exchange covered by buyer.
- Please review our return policy through the links at the bottom of our website.
Personal information we collect online
When you make a purchase on EDAsurf.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through EDAsurf.com at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site but will need an account to place an order through EDAsurf.com. Creating an account allows you to save certain billing information so that you can set your ordering preferences. For your privacy and security, we do not store credit card numbers in your account.
EDAsurf uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize EDAsurf.com for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions and to deliver packages. We may share your information with others who help us analyze sales data, maintain our records, and provide other services forEDAsurf such as collect site navigation information. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on EDAsurf.com may be used in the following ways:
* Schedule deliveries of merchandise that you purchase online
* Create an online account for you at EDAsurf.com
* Bill your credit card for your purchases
* Confirm and track your orders
* Respond to your customer service inquiries
* Provide promotional communication and other information to you, if you choose to receive them
* Offer the products you want
* Customize your shopping experience
* Improve our website design
How can I decide what promotional communications I will receive?
The personal information you supply us will be added to our customer database. We may send you promotional emails about EDAsurf products and events which we hope will be of interest.
Children’s online policy
EDAsurf is committed to preserving online privacy for all of its website visitors, including children. EDAsurf.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using EDAsurf.com.
Linking to and from outside websites
Whom do I contact with questions?
Our goal at the EDAsurf is your complete satisfaction with your purchase.
Please email by clicking here or call us at 1-877-EDAsurf immediately if there is any discrepancy with your online order. If you are not satisfied in any way with art from the EDAsurf.com website, you may exchange it or return the item within 7 days from receipt of art for internet orders. You will receive a credit for the cost of the purchased item after it has been inspected for return to our inventory. Shipping charges are not refundable. The customer must pay return shipping charges unless it was our shipping error.
You must inform our staff via email prior to shipping a return in order to receive proper instructions and authorization. Email by clicking here.
We gladly accept any returns that follow the above return guidelines. However, art prints are very delicate, therefore you need to take extreme measures to ensure the items are returned undamaged. If we receive a damaged item as a return and we are unable to re-enter it into our inventory, we offer you the following options:
1) We can return the item(s) to you at no additional charge
2) We can refund 50% of the purchase price of the item(s)
3) We can offer you store credit for 50% of the purchase price of the item(s)COPYRIGHT NOTICE
All images appearing in the EDAsurf web site, unless noted otherwise, are the exclusive property of Sean D. Ruttkay and are protected under the United States and International Copyright laws. The images may not be reproduced, copied, transmitted or manipulated without the written permission of Sean D. Ruttkay. These copyright laws impose substantial penalties for infringement, and violators will be prosecuted to the full extent of the law.
The use of any images or other materials included herein, in whole or in part, for any purpose other than the private purpose of viewing them online, including, but not limited to, copying, reproduction, publication (including on Internet Web Site including third party web pages by any means, including “hotlinking”, storage in a retrieval system (other than internet browser), manipulation (digital or otherwise), or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, is expressly prohibited without the written permission of Sean D. Ruttkay. All artistic and moral rights of the author are hereby asserted.
All inquiries regarding usage rights must be directed to Sean D. Ruttkay using the following contact form.
We suggest insuring all return shipments to avoid any possible damaged-in-transit losses. Please re-use original packing materials if possible.